General Support
Contact
- Phone: +49 (0)2203 502 63 69
- Email: support@healex.systems
Quick Links
- FAQ (coming soon)
Info
Support hours: 8am – 6pm
Our solutions
- Clinical Trial Solutions
- FHIR Solutions
- Clinical Process Solution
Are you a nNGM customer? Click here to go to the nNGM Support
Healex ClinicalSite Support
Healex ClinicalSite supports and facilitates:
- The management of clinical studies across all phases and multiple sites
- Personal management with rights and role management in clinical studies
- The publication of clinical studies with the aim of attracting project partners and patients
- Collaboration in clinical trials through a common document repository
- Maintaining and managing all required legal and regulatory aspects of a trial, such as protocol codes, trial sites, trial objectives, inclusion criteria and patient characteristics, trial design, recruitment duration, and required responsible roles such as investigators, clinical trial managers, sponsors, and monitoring
Contact
- Hotline: +49 (0)2203 5026369
- Email: support@clinicalsite.org
Documentation
- Handbooks & Documentation (in German)
Info
Healex Studget
The Healex Tool Studget makes it easier to calculate the costs of clinical trials.
Studget offers
- a comprehensive cost calculation for all sums incurred in the areas of laboratory, materials, personnel, investments or individual cost types.
- a clear role and rights management
- calculation of costing on a per patient basis
Contact
- Hotline: +49 (0)2203 502 63 69
- E-Mail: studget@healex.systems
Documentation
Info
Support hours: 8am – 6pm
Healex Clinical Integration Hub
The Clinical Integration Hub offers
- a seamless integration of the FHIR data standard into IT & research landscape
- the extension of your FHIR infrastructure with numerous clinical interfaces
Contact
- Hotline: +49 (0)2203 502 63 69
- E-Mail: support@healex.systems
Documentation
Info
Support hours: 8am – 6pm
Firely FHIR Server Support
Firely FHIR Server is an integrated and ready-to-use FHIR server with storage capabilities (FHIR Repository).
Storage
Firely FHIR Server provides support for SQLServer, SQLite and MongoDB. Other database engines such as Oracle, PostgreSQL, MySQL or Microsoft DocumentDB can also be easily integrated.
Security
Firely FHIR Server can be extended with OAuth2 and OpenIdConnect authentication. Firely can therefore be used in single sign-on environments.
Firely FHIR Server also supports https reverse proxies. Load-balancing web servers can be prepended to it.
Contact
- Hotline: +49 (0)2203 502 63 69
- Email: fhir@healex.systems
Documentation
Info
CSIRO Ontoserver Support
CSIRO’s Ontoserver is a clinical terminology server based on the Fast Healthcare Interoperability Resources (FHIR) standard:
- Provides out-of-the-box support for SNOMED CT, LOINC and OWL ontologies, such as Human Phenotype Ontology (HPO)
- Features a fast, prefix-based search algorithm that ensures that users can easily find content and are not prevented from entering coded data
- Has a syndication mechanism that facilitates the updating of terminology
- Possesses a complete implementation of the Expression Constraint Language (ECL) of SNOMED CT, which enables sophisticated data analysis
Healex is the preferred reseller for the Ontoserver in Germany.
Kontakt
- Hotline: +49 (0)2203 502 63 69
- E-Mail: ontoserver@healex.systems
Info
Healex Clinical Documentation System (CDS)
The Healex Clinical Documentation System enables seamless creation, provision and capture of clinical forms.
The Clinical Documentation System
- facilitates subject management with preconfigured modules
- enables the creation of case report forms and roles
- converts modelled protocols into operational Case Report Forms
- Supports interfaces in clinical care and integration into KIS-systems, pseudonymisation and the concept of case files
- can be flexibly adapted to cases and patient data
Kontakt
- Hotline: +49 (0)2203 502 63 69
- E-Mail: support@healex.systems
Documentation
Info
Support hours: 8am – 6pm
Healex Case Manager
Healex Case Manager supports health authorities and hospitals in the Corona pandemic by automating all administrative tasks before and after a corona test.
The Case Manager
- captures structured health data on mobile devices
- facilitates mobile, non-contact patient communication by managing appointments and capturing patient data
- transmits corona test results to patients, physicians and relevant offices
- and, in the event of a positive diagnosis, assists with independent symptom recording from home quarantine
Contact
- Hotline: +49 (0)2203 502 63 69
- E-Mail: corona.solutions@healex.systems
Documentation
Info
Support hours: 8am – 6pm
Healex Entry Manager
Healex Entry Manager provides a mobile solution for implementing corona hygiene measures and visitor management
The Entry Manager
- enables mobile screening of visitors and monitoring of their health status
- informs about the current hygiene regulations
- creates non-transferable visitor tickets valid for a limited period of time
- offers complete and effective contact tracing
Contact
- Hotline: +49 (0)2203 502 63 69
- E-Mail: corona.solutions@healex.systems
Documentation
Info
Support hours: 8am – 6pm
Healex Vaccine Scheduler
The Healex Vaccine Scheduler is a flexible solution for the automated vaccination management of your clinic or vaccination centre.
Contact
- Hotline: +49 (0)2203 502 63 69
- E-Mail: corona.solutions@healex.systems
Documentation
- Healex Vaccine Scheduler
Info
Service & Support (all customers)
You are already a Healex customer? Do you have a request or a question? Click here to go to the service and support area.
Service & Support (nNGM customers)
You are already an nNGM and Healex customer? You have a request or a question? Click here to go to the separate service and support area.